Follow-up Order

Customers always check the status of their order regularly, whether it is an instant order that is expected to arrive within a few hours, a same-day delivery order, or a delivery that requires extended duration. 


For Customers, nothing is more convenient than being able to follow-up their order without calling the store to ask for updates. 


Customer's View to Follow-up Order


The Follow-up Order button will only be clickable again 30 minutes after the previous request has been sent.




Store View on the Merchant App